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Forum Discussion
CM400 suddenly very slow
Xfinity cable internet. Paying for 100 mbs. Usually getting 100-115. Last 36h suddenly dropped to 9 mbs. CM400 5y old. Of course Xfinity says nothing wrong on their end. Delivering appropriate speed. ...
Not sure how to get the logs.
Will have to post logs later when I get home. Thanks
- Event logs
- Did you just reboot it? You should have more than 2. Rub it for a bit (24-48 hours) and pull the logs back up
- Yes last night 3x. Per Xfinity on line automated support, phone support, and Netgear support. They wouldn’t listen that I had already completed that task. The first level phone consultant had it as part of the algorithm and couldn’t think past it. Will post more in 48h. Thanks
