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Forum Discussion
deanosauruz
Sep 12, 2021Aspirant
CM500 Cable Modem Downstream Constantly Flashing Green
My Modem Details: Hardware Version C312T00-01 Firmware Version V1.01.12 Cable Modem Serial Number 48L50B7FA3805 CM Certificate Installed CM M...
plemans
Sep 12, 2021Guru - Experienced User
Your logs are indicating line issues.
do you have a screen snip of the cable connections page?
Check for splitters, signal attenuators, and amplifiers in line. Remove them if you do.
check the line for kinks, damage, old/loose/bad/corroded connections and replace them if needed.
I'd move the modem to right where the coax enters the home and connect it there.