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Forum Discussion
Andrew_17ways
Aug 07, 2016Aspirant
"Complete our survey', but the problem is not yet fixed??! Case #: 27218253
Telstra Premium WiFi Router Had as much as I can take. The above case number should tell you Netgear have found a fix and were going to call us......no call..... Please call; +61 2 9223 6828...
- Aug 09, 2016
Something clicked somewhere....
Within the first level user guide:Is this link which seriously did not work before:
http://www.telstra.com.au/content/dam/tcom/small-business/bundles/pdf/telstra-gateway-prov7610-configuration-guide.pdfSomeone somewhere 'turned it on' and we now have a set of instructions. Over the coming few days, we will find time to conduct some testing to confirm.
Many thanks and hopefully this message will help others
ElaineM
Aug 09, 2016NETGEAR Employee Retired
Let me know any update or if it's still unresolved.
Andrew_17ways
Aug 09, 2016Aspirant
Something clicked somewhere....
Within the first level user guide:
Is this link which seriously did not work before:
http://www.telstra.com.au/content/dam/tcom/small-business/bundles/pdf/telstra-gateway-prov7610-configuration-guide.pdf
Someone somewhere 'turned it on' and we now have a set of instructions. Over the coming few days, we will find time to conduct some testing to confirm.
Many thanks and hopefully this message will help others