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Forum Discussion
BV28
Aug 02, 2018Aspirant
Computer will not connect to wireless printer, printer is connected to router, Windows 10 OS
I replaced the Comcast modem/wireless router with my own modem and the NetGear N900 WNDR4500 WiFi router. Prior to changing out the hardware, I was able to print from my computer via a wireless conne...
- Aug 03, 2018
The printer is a Canon Pixma MX340. It is more than 5 years old. There was not a Canon connect utility provided. Also, regarding Windows 10 network settings, the network for the wireless router is set to Private, and the sharing settings for network discovery and printer and file share are turned on.
michaelkenward
Aug 02, 2018Guru - Experienced User
What printer is this?
Does it come with the Canon connect utility? Tried running that?
- BV28Aug 03, 2018Aspirant
The printer is a Canon Pixma MX340. It is more than 5 years old. There was not a Canon connect utility provided. Also, regarding Windows 10 network settings, the network for the wireless router is set to Private, and the sharing settings for network discovery and printer and file share are turned on.
- BV28Aug 03, 2018Aspirant
Solution found. Printers in Windows 10 were removed, then printer drivers downloaded from Canon and printer reinstalled on computer.