NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Follower

Jan 20, 2022

Computer won't recognize wifi/router N300 wifi cable modem router C3000

My Dell laptop has completely stopped recognizing that my router and wifi signal exist. I can see my neighbors' wifi signals, but can't find mine despite other electronics connecting without a proble...

Guru - Experienced User

Jan 20, 2022

Easy way to check if its a router problem. Try a different device. Can the other devices see your routers wifi?

michaelkenward
Guru - Experienced User
Jan 20, 2022
plemans wrote:

Easy way to check if its a router problem. Try a different device. Can the other devices see your routers wifi?

As I read the first message:

can't find mine despite other electronics connecting without a problem.

The answer to that key question is yes.
- plemans
  Guru - Experienced User
  Jan 20, 2022
  michaelkenward whoops, read it to fast :)
  
  thanks for the correction.
  
  got a cheap usb wifi adapter you can plug into the laptop to test to see if its the laptop's wireless card causing the issue?
  - michaelkenward
    Guru - Experienced User
    Jan 20, 2022
    plemans wrote:
    
    got a cheap usb wifi adapter you can plug into the laptop to test to see if its the laptop's wireless card causing the issue?
    
    Worth having ine of those lying around for just this purpose.