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Connecivity Issues with router WNDR4500v2
Have had this router for two years with no problem. Now for the past two weeks, every morning there is no internet connectivity. Every morning I turned modem off then on. Cable company replace...
Hi Joanne5,
The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
Hi Joanne5,
1. What is the firmware version of the router?
2. Does the Internet drop for all your wired and wireless devices?
3. Have you tried bypassing the router and checking if the connection straight from your ISP's modem is stable?
4. Have you tried resetting the router?
Regards,
Dexter
Community Team
Hi Joanne5,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community TeamTHank you dexter. When it happens, it affects all devices in the house. Frequency now is less often than it was. It happened one time since I started this thread. How do I reset the router in case I want to do that?
Hi Joanne5,
The steps are linked below.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team