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Forum Discussion
Vishalsaxena
Feb 01, 2018Aspirant
Connecivity Issues
Phone or iPad disconnects automatically from 2.5 MHz frequency and does not reconnect again even after putting the password. How to resolve this issue.
- Feb 13, 2018
Hi Vishalsaxena,
1. Here are the steps on how to change the channel.
http://kb.netgear.com/app/answers/detail/a_id/1027
http://kb.netgear.com/app/answers/detail/a_id/24095
2. If the issue persists, you can check the link below for the steps on how to reset the router to factory settings.
http://kb.netgear.com/app/answers/detail/a_id/9665
Regards,
Dexter
Community Team
DexterJB
Feb 11, 2018NETGEAR Moderator
Hi Vishalsaxena,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team
Vishalsaxena
Feb 11, 2018Aspirant
Hi Dexter ,
sending the another screenshot