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Forum Discussion

980energy's avatar
980energy
Aspirant
Jul 26, 2017
Solved

constant lag on 2g, and cant connect to 5g

I am having a bunch of connection issues. I used 5g for everything and then one day I just got disconnected from it and it made me use 2g. I was constantly lagging on 2g. When I tried to connect to 5...
Firmware
  • DexterJB's avatar
    DexterJB
    Jul 27, 2017

    Hi 980energy,

     

    1. What is the firmware version of the router?

    2. Have you tried changing the wireless channel for either of the 2.4GHz or 5GHz?

    3. Have you tried resetting the router?

    4. Does the issue persist on all your wireless devices?

     

    Regards,

     

    Dexter

    Community Team

980energy's avatar
980energy
Aspirant
Jul 28, 2017

1. My firmware version is: V1.0.3.6_1.0.63CH

2. I have changed the channel on 5g and nothing seemed to change

3. I have not tried to reset the router, I will do that though

4. The issue does persist on all devices in the house

 

Thanks for your help

980energy's avatar
980energy
Aspirant
Jul 28, 2017

Reseting it did work. I can't believe I didn't thinik of that. Thanks for the help.