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Forum Discussion
contacting someone at NetGear
I have had an issue with my router/modem since I got it. I've been on the phone with Netgear - the last time I got disconnected. I sent an immediate message to call me back. No call back and now t...
this is the community forum.
We can potentially help you with the device but we need more info.
What actual problem are you having? go into details since we aren't here to see whats going on?
Also, what device do you have? you didn't put model either.
If its a modem/router combo device, also log into the device and get a screen snip of the cable connections page and the modem logs. That helps us check the connection back to the isp.
Please tell me how to get to the connections page and modem logs. Thank you