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bcousins13's avatar
bcousins13
Aspirant
Feb 07, 2021
Solved

Corrupted Firmware Update AC750 - R6020

Hello,

 

I've just attempted to update my firmware on my router when the update was interrupted and the firmware is now corrupted. A slow green blinking of the power button and an inability to reset this when turned off and on again.

I've looked online and tried a few different things to fix the issue.

I've downloaded the firmware update as a ZIP file and attempted to install the update via TFTP. 
I am unable to do this however because when I connect to my router via an ethernet cable, it doesn't come up as though it's connected. I am unable to access the router's IP. I do not have a default gateway because the router is not registering anything.

Worse still, I thought it might save some time if I just reset the router. I attempted to do this, I found what looks to be the reset button next to the power button, I pressed this for at least a couple of minutes but this does not seem to do anything and I cannot locate any hole where the reset button might be elsewhere.

Can anyone help with this issue? Struggling to find anything on the net to resolve it.

 

3 Replies

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  • are you on windows? if so, follow this guide

    https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

     

    just make sure you enable tftp 

    https://www.thewindowsclub.com/enable-tftp-windows-10

     

    and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

    https://www.youtube.com/watch?v=R9DLrLQrpaw

     

    and if that doesn't work, you can try using nmrpflash

    https://github.com/jclehner/nmrpflash

    • bcousins13's avatar
      bcousins13
      Aspirant

      Thanks for the reply.

      I am on windows and I followed the guide as you said and typed in the command as listed on the site (changed my file name obviously) however the response I received was that the cmd couldnt read from the local file?

      I've enabled tftp.

      I did have some success following the youtube video you posted. The program even actually said the firmware had been updated successfully, however my router still shows a flashing green power light.

      I have updated it using 2 different computers with the same result.

      I must be doing something wrong, right?

    • bcousins13's avatar
      bcousins13
      Aspirant

      Nevermind.

      I'd read a couple of places that some firmware updates can cause the router updates to corrupt so what I did was download the earliest version of the software and work my way up until the router started working again.

      Thankfully it's working and I don't need to buy a new one.

      Thank you for your help!