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D6000 not working following firmware upgrade
The firmware update version 1.0.0.75 did not complete and my device is no longer working. I have tried to do a factory reset but it's not responding to this. The release notes mention that an issue m...
Thanks. I got a tech in from one of those mobile services that come to your home to do the recovery as I was over it, but after commenting about how many times I've had to reset the router since owning it for the last 7 months he suggested I had a lemon so I returned under warranty and got a new one of the same model. We've been all good since. Appreciate the response.
> The firmware update version 1.0.0.75 did not complete [...]
How, exactly, did you perform this update?
> [...] my device is no longer working. [...]
Not a very detailed description of anything. What do the LED
indicators indicate?
> [...] I have tried to do a factory reset [...]
"tried" how, exactly?
> [...] but it's not responding to this.
What is it doing?
As usual, showing actual actions with their actual results (error
messages, LED indicators, ...) can be more helpful than vague
descriptions or interpretations.
Without a more informative description of the router's behavior, it's
tough to be confident of anything, but you may be a candidate for the
TFTP recovery scheme. See, for example:
https://community.netgear.com/t5/x/x/m-p/1622096