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D6200 Will not connect after upgrade to fibre (UK)
Hi, I have a fairly new D6200 Router which has worked perfectly on standard (UK) broadband for the past few months. I upgraded to fibre with my provider (Plusnet), and I was called by a BT Openreach ...
> Plusnet state for their fibre broadband:............
> [...] Does your router say VDSL2 Fibre in its product description?
> [...]
Clearly, it does not. If your ISP requires a VDSL modem, then the
D6200, which does only ADSL, is not suitable.
In responce to the last message, I have attempted to provide more detail however as per my previous post I am not an expert on these matters so if I am short on detail, apologies.
The new plusnet router supplied to me (by plusnet) is manufactured by SagemCOM it does not come with a spec, however the model is CS5001 (at least that is the only code that looks likely).
Plusnet state for their fibre broadband:............
Fibre Broadband
- Does your router say VDSL2 Fibre in its product description? (You may want to search for the model name if you don't have details to hand)
- Have you bought your router from a reputable high street/online retailer?
If you answered Yes to both questions, it's likely that your router is compatible with our service. If you answered No, we'd advise you to take our router to be on the safe side'
Netgear Spec for my DS6200 States:.........
Built-in ADSL2+ Modem • AC1200 WiFi—300+867† Mbps speeds • Ideal for homes with 8 or more WiFi devices • NETGEAR® genie® App for computers & smartphones • Ethernet WAN—Future-proof your network
Hopefully the above gives more to go on
Thank you
> Plusnet state for their fibre broadband:............
> [...] Does your router say VDSL2 Fibre in its product description?
> [...]
Clearly, it does not. If your ISP requires a VDSL modem, then the
D6200, which does only ADSL, is not suitable.
Thank you for the reply, clearly that is the answer, I think from a none expert point of view I was thinking a relatively new router would handle anything, but as you point out Antinode, that is not the case. Ironically after settling down to stream some TV last night via my new (Free router), it started buffering every five minutes (very annoying), especially as I never had a problem before I upfgraded and was using the Netgear router.
So, I have ordered a very powerful and suitable new router and the old modems will be sold. Thanks again.
Elsaetka wrote:... and the old modems will be sold.
Good luck finding a buyer. ADSL is all but dead in the UK. I'm sure you would not want to pass this on to an unsuspecting buyer who could hit the same brick wall.
You could have tried using the D6200 as an access point before getting rid of it.
I admit that I didn't try that hard – Google failed me – but I couldn't find the details, and a manual, for the SagemCOM CS5001 modem. Other messages here have suggested that Plusnet now uses a variant of the dreaded BT Homehub.
How to set up your Plusnet router | Help & Support - Plusnet
I had no luck, so I couldn't see if you could put it into modem only mode. (That doesn't work with the Homehub.)
You don't say what you meant by "performing really well", but if it was the wifi and wired LAN, using it as an access point would have given you all that, at no extra cost.
> You could have tried using the D6200 as an access point before getting
> rid of it.
Still could, if it's still in the "will be sold" state. According to
the D6200 User Manual, it lacks a one-step option to select operation as
a wireless access point, but one step-by-step procedure for such (less
accommodating) routers should be here:
https://community.netgear.com/t5/x/x/m-p/1463500
That's written for a C6300, but the steps are about the same for any
other router (any make/model) which lacks a one-step WAP option.
So, if you need better wireless coverage in a place to which you can
run an Ethernet cable from your main router (whatever it is), then the
D6200 could still have some utility.
