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Forum Discussion
Solved
D6220 Cannot connect after fibre upgrade (NZ)
Model D6220/AC1200
Recently changed from VDSL to Fibre supplied by Chorus, their ONT indicates power is on, optical signal being received and the Lan1 is orange connects to Netgear modem/router. On...
> [...] Yip have ISP logon details, they are displayed in Netgear's
> Genie.
Not much meat on that bone. _Where_ "in Netgear's Genie"?
> [...] Will look at the possibility of replacing the existing unit with
> a router only, as suggested. [...]
You may need only a router, but a D6220 should be able to act as only
a router. If your problem is not configuring your D6220 properly as a
router, then you might have similar problems configuring any other
router as a router, too.
Does your ISP provide any instructions on how to attach/configure a
router to work with their ONT interface? Do you have any reason to
believe that "ISP logon details" are needed with this (non-DSL?)
connection? Have you done a settings reset on the D6220, and let it try
to puzzle out its new environment?
> [...] their ONT [...]
Not a very detailed description of anything. Does it have a maker
and model number? Or any documentation?
> [...] the Lan1 is orange connects to Netgear modem/router. [...]
Huh? Which hole on which device is connected to which other hole on
which other device? Hint: If a device has multiple Ethernet ports, then
"connected to device" is not enough detail. Are there LED indicators on
these devices? What do they indicate?
> [...] there is no DSL indication [...]
Are you connecting anything to the DSL port on the D6220? (What?
Why?) If you're not using DSL, then I wouldn't expect the D6220 to
indicate a DSL connection.
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Set Up the Modem
Router for Cable Service"? Further reading might also be helpful.
> [...] Now wondering if the model I have is suited for Fibre
> connection?
I don't see why it wouldn't be, but, like the other non-psychics in
your audience, I know little to nothing about _your_ "Fibre connection".