NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

FamilyCanyon's avatar
FamilyCanyon
Tutor
Jun 03, 2016
Solved

Delete a Netgear ReadyCLOUD Account

I want to completely delete a Netgear ReadyCLOUD portal account I created. Does anyone know how I can do this?
ReadyCLOUD Portal
  • ElaineM's avatar
    ElaineM
    Jun 21, 2016

    Vasily We do not delete accounts.

    You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.

FamilyCanyon's avatar
FamilyCanyon
Tutor
Jun 03, 2016

Hey Jenn,

 

Yes, I have upgraded my ReadyCLOUD account with MyNetgear. I would have thought an option to delete one's account would be in their profile settings, but there isn't. I attempted to contact support via e-mail or phone, but I could only find support help through the Netgear Community or Knowledge Database. I didn't see where Netgear would give me any other choices since my router is outside the 90 support window.

 

 

FamilyCanyon

JennC's avatar
JennC
NETGEAR Employee Retired
Jun 03, 2016

Hello FamilyCanyon,

 

I'm sorry I thought you were using ReadyNAS device with ReadyCloud.

 

Let me move this conversation to the right board to get the appropriate moderators respond to you.

 

Regards,