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Forum Discussion

FamilyCanyon's avatar
FamilyCanyon
Tutor
Jun 03, 2016
Solved

Delete a Netgear ReadyCLOUD Account

I want to completely delete a Netgear ReadyCLOUD portal account I created. Does anyone know how I can do this?
ReadyCLOUD Portal
  • ElaineM's avatar
    ElaineM
    Jun 21, 2016

    Vasily We do not delete accounts.

    You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.

FamilyCanyon's avatar
FamilyCanyon
Tutor
Jun 03, 2016

Hey Jenn,

 

Yes, I have upgraded my ReadyCLOUD account with MyNetgear. I would have thought an option to delete one's account would be in their profile settings, but there isn't. I attempted to contact support via e-mail or phone, but I could only find support help through the Netgear Community or Knowledge Database. I didn't see where Netgear would give me any other choices since my router is outside the 90 support window.

 

 

FamilyCanyon

ElaineM's avatar
ElaineM
NETGEAR Employee Retired
Jun 03, 2016

FamilyCanyon Kindly check your inbox.

  • Vasily's avatar
    Vasily
    Aspirant
    Jun 18, 2016

    Could you please send me information on how to delete my ReadyCloud account as I need to reregister it to readynas remote.

    Thanks in advance

    • ElaineM's avatar
      ElaineM
      NETGEAR Employee Retired
      Jun 21, 2016

      Vasily We do not delete accounts.

      You may create another account or use the same old ReadyNAS remote account that you have migrated to MyNETGEAR.