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Forum Discussion

Rabbitoh56's avatar
Rabbitoh56
Aspirant
Aug 07, 2020

Delete Account

Hello,

 

I downloaded the NETGEAR Nighthawk WiFi App and created an account.

Unfortunately my model router is not supported.

I have tried to delete my account, however, it appears that I cannot perform that function.

It would be appreciated if you could delete my account and email when complete.

 

Kind Regards

 

John Veness

4 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru
    Aug 07, 2020
    Rabbitoh56 wrote:

    It would be appreciated if you could delete my account and email when complete.


    Delete account from what?

     

    Unfortunately, Netgear creates plenty of them that we can all sign up for. This place? MyNetgear? Remote access?

    • Rabbitoh56's avatar
      Rabbitoh56
      Aspirant
      Aug 08, 2020
      As I said in my email, I downloaded the NETGEAR Nighthawk WiFi App and during the install process I had to create an account.
      I assumed it was for NETGEAR.com.

      If I create an account with NETGEAR, I should be able to delete it myself.
      Unfortunately there was no option for me to do that.
    • Rabbitoh56's avatar
      Rabbitoh56
      Aspirant
      Aug 14, 2020

      Dear Guru,

      As I said in my original email, I downloaded the NETGEAR Nighthawk WiFi App and during the install process I had to create an account.
      I assumed it was for NETGEAR.com.

      If I create an account with NETGEAR, I should be able to delete it myself.
      Unfortunately there was no option for me to do that.
      • olympos1625's avatar
        olympos1625
        NETGEAR Employee Retired
        Nov 03, 2020

        Hi Rabbtioh56,

         

        Good day!

         

        Welcome to NETGEAR Community!

         

        First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Regarding your concern, please go to this link https://www.netgear.com/about/privacy-policy/

         

        If you have any other questions, please do not hesitate to ask.

         

        Regards,


        NETGEAR Team