NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dianamanwaring
Jan 07, 2016Aspirant
Desperately needs to recover N150 password
I can't recover my netgear password. I changed it recently and thought I wrote it down but can't find it. I practically tore the house apart. That little slip of paper is long gone. My Android...
- Jan 07, 2016
Make sure you have your laptop directly connected to the NETGEAR router on one of its 4 ports.
Your modem should be connected to the port by itself.
Can you verify what is the IP address when you did the ipconfig?
Babylon5
Jan 07, 2016NETGEAR Employee Retired
It seems to me that what you are after is the WiFi passphrase and not the router admin login password, and the factory reset that you refer to was to the laptop and not the router?
If that’s the case then you could use your Android Tablet to access the router admin pages using a web browser. For a typical installation the IP address of the router will be 192.168.1.1, so you access the admin pages at http://192.168.1.1 If you have not changed the default router login details then they are user – admin / password – password. If you have changed the default password for the router admin then you need to know this to get any further.
If you can log in then go to the router wireless setup page, enter a new passphrase and write it down, I suggest you use something very simple until you are happy with the setup of the laptop and then change it again later. As soon as you apply the passphrase change the tablet will lose its connection to the router, you will need to re-enter the new passphrase in the tablet WiFi settings.
Alternatively you should be able to connect the laptop to the router using an Ethernet cable, you could use the cable that connects the router to the modem since you don’t need Internet access to set up the router. Connect one end to the laptop, and the other end to a router LAN port. Using the same http://192.168.1.1 address in a web browser you can change the WiFi passphrase. Again you will still need to change the passphrase at the tablet and any other WiFi devices you have.
- DianamanwaringJan 07, 2016Aspirant
The factory reset was for the laptop. Once it finished, I was asked for my WiFi password. It was at that point I realized that I forgot it and tore through the house while looking for it.
After that I downloaded the Netgear Genie to my tablet but couldn't get it to work. I was stuck at the login page where it had "admin" as the default option. I thought that it was possible to log in by using "admin" as I could not remember my new password.
In addition, I tried going to "routerlogin.net," "router login.com," and the IP addy you mentioned. None of those worked. I can still go online with this tablet and hoped to find the password in "settings" but that didn't work either.
- DianamanwaringJan 07, 2016Aspirant
I forgot to mention that when I tried the web addys, it was with the tablet and not the laptop. I'm not done setting up the laptop yet. I was hoping to retrieve the WiFi password first.
- Babylon5Jan 07, 2016NETGEAR Employee Retired
Some Netgear routers will display the WiFi passphrase, and the Genie application may well help with this, but you need to know the administration password for the router. If you have forgotten/lost the router admin password then you have to factory reset the router and run through its setup again. Unless you have made lots of changes from the default settings then that might turn out to be the easiest option. After a factory reset of the router the login details will be as I posted above.