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Forum Discussion
Dianamanwaring
Jan 07, 2016Aspirant
Desperately needs to recover N150 password
I can't recover my netgear password. I changed it recently and thought I wrote it down but can't find it. I practically tore the house apart. That little slip of paper is long gone. My Android...
- Jan 07, 2016
Make sure you have your laptop directly connected to the NETGEAR router on one of its 4 ports.
Your modem should be connected to the port by itself.
Can you verify what is the IP address when you did the ipconfig?
Dianamanwaring
Jan 07, 2016Aspirant
The factory reset was for the laptop. Once it finished, I was asked for my WiFi password. It was at that point I realized that I forgot it and tore through the house while looking for it.
After that I downloaded the Netgear Genie to my tablet but couldn't get it to work. I was stuck at the login page where it had "admin" as the default option. I thought that it was possible to log in by using "admin" as I could not remember my new password.
In addition, I tried going to "routerlogin.net," "router login.com," and the IP addy you mentioned. None of those worked. I can still go online with this tablet and hoped to find the password in "settings" but that didn't work either.
Dianamanwaring
Jan 07, 2016Aspirant
I forgot to mention that when I tried the web addys, it was with the tablet and not the laptop. I'm not done setting up the laptop yet. I was hoping to retrieve the WiFi password first.
- Babylon5Jan 07, 2016NETGEAR Employee Retired
Some Netgear routers will display the WiFi passphrase, and the Genie application may well help with this, but you need to know the administration password for the router. If you have forgotten/lost the router admin password then you have to factory reset the router and run through its setup again. Unless you have made lots of changes from the default settings then that might turn out to be the easiest option. After a factory reset of the router the login details will be as I posted above.
- DianamanwaringJan 07, 2016Aspirant
I took the Ethernet cable that was connected to the router and connected it to my laptop. It said "unidentified network" and refused to let me proceed any further.
I am at a loss as to what to do. I had to change the password to the router as I had concerns about a neighbor trying to use it. A few months ago I had trouble getting my laptop, tablet and cell phone to connect to the WiFi. I set up a guest network and everything was fine. The other one never worked after that as it said something like "saved, secured wpa2.". I never found out why.
Did I screw up this thing to the point where it has to be tossed? I just got the router last year. So, for now I am still unable to finish setting up my laptop and am afraid that if I do a hard reset of the router, I won't be able to get online at all.
What a nightmare.
- ElaineMJan 07, 2016NETGEAR Employee Retired
Did you try restarting your laptop after connecting the Ethernet cable?
If you are still getting "unidentified network", verify if your computer is set on static IP address.
You may want to see this instruction on how to set your laptop to obtain an IP address automatically.
After setting it to obtain, see this link on how to get into your admin page and verify your wireless settings.