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Forum Discussion
Dianamanwaring
Jan 07, 2016Aspirant
Desperately needs to recover N150 password
I can't recover my netgear password. I changed it recently and thought I wrote it down but can't find it. I practically tore the house apart. That little slip of paper is long gone. My Android...
- Jan 07, 2016
Make sure you have your laptop directly connected to the NETGEAR router on one of its 4 ports.
Your modem should be connected to the port by itself.
Can you verify what is the IP address when you did the ipconfig?
ElaineM
Jan 07, 2016NETGEAR Employee Retired
Did you try restarting your laptop after connecting the Ethernet cable?
If you are still getting "unidentified network", verify if your computer is set on static IP address.
You may want to see this instruction on how to set your laptop to obtain an IP address automatically.
After setting it to obtain, see this link on how to get into your admin page and verify your wireless settings.
Dianamanwaring
Jan 07, 2016Aspirant
I restarted the laptop. I am now able to connect to the internet with the ethernet cable only. My netgear router is not working at all. I downloaded Netgear Genie to this laptop and it actually hindered my internet access. It kept saying "internet disconnected" when it was really on and I was unable to access this forum.
So, I uninstalled Netgear Genie and the ethernet cable and restarted the laptop. I am online again but cannot go wireless. I am ready to tear my hair out at this point. I never thought what should be a simple task would be so incredibly hard.
I am ready to junk this router and either get another one (different company) or just give up on using my own wifi. Btw, I tried your link but it didn't work. It won't let me go to my router's ip. I have no idea why......have no idea what I am doing wrong. I want to scream.
I would prefer to stick with this router but am in desperate need of help. How can I get it working again?
- DianamanwaringJan 07, 2016Aspirant
Please......somebody help me! Between the issues with my laptop and the router, I've been working on this over 24 hours with very little rest. I am ready to drop.......am very stressed out and need help asap! Routerlogin.net won't work. Routerlogin.com won't work. 192.168.1.1 won't work. 192.168.0.1 won't work either. Help me!
- ElaineMJan 07, 2016NETGEAR Employee Retired
Make sure you have your laptop directly connected to the NETGEAR router on one of its 4 ports.
Your modem should be connected to the port by itself.
Can you verify what is the IP address when you did the ipconfig?
- DianamanwaringJan 07, 2016Aspirant
Perhaps I misunderstood the instructions you both gave me? I didn't understand that I had to use an extra ethernet cable to connect the laptop to the router while the router was connected to the modem.
Got it fixed now. Thanks! Now I'm going to get some much needed rest!
- ElaineMJan 07, 2016NETGEAR Employee Retired
You're welcome.
Have a good rest!