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7401Question's avatar
7401Question
Follower
May 09, 2022

Device Location

I have an Orbi Wifi router.  I was conducting a routine review of all the devices connected to this network, and I could not identify one of the devices.  It could be a part of household system (i.e. furance/AC system, cable TV connection, etc.), or it could be somebody who has connected to my Wifi system without my permission.

 

I know that I could force a disconnection from my Orbi login, but I don't want to disconnect a device that's necessary for my home.

 

Is there any way to locate the device within my house?  Can the Orbi app on my phone lead me in the right direction?

 

Thanks for your assistance.

1 Reply


  • 7401Question wrote:

     

    Is there any way to locate the device within my house?  Can the Orbi app on my phone lead me in the right direction?

     

     


    You could try finding out who made these devices. The Mac addresses usually show up in connected devices.

     

    Start with this tool:

     

    MAC Address Lookup/Find Tool for Windows

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Orbi - NETGEAR Communities