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hbcpa's avatar
hbcpa
Aspirant
Oct 09, 2019
Solved

disable wifi on at&t

trying to disable wifi on at&t gateway. follow directions but never get to at&t login as shown on netgear instructions so i can't go any further 

any suggestions

  • > trying to disable wifi [...]

     

       Why?

     

    > [...] on at&t gateway. [...]

     

       Not a very detailed description of anything.  What is it?

     

    > [...] follow directions [...]

     

       Which "directions"?

     

    > [...] never get to at&t login [...]

     

       When you do what?  Now that we know what does _not_ happen, perhaps
    you might reveal what _does_ happen?

     

    > [...] as shown on netgear instructions [...]

     

       Which "netgear instructions"?

     

    > [...] any suggestions

     

       A less useless problem description might help.  The non-psychics in
    your audience can't see your equipment, how it's connected, what you're
    doing, or what happens when you do it.

     

    > Model: R7000|AC1900 Smart WIFI Router

     

       Is that device involved in some way?  What are your devices?
    (Firmware versions?)  How are they connected?  (Hint: If a device has
    multiple Ethernet ports, then "connected to device" is not enough
    detail.)

     

       What are you trying to do?  Is there some actual problem which you
    are trying to solve?  What did you do?  What happened when you did it?

1 Reply

  • > trying to disable wifi [...]

     

       Why?

     

    > [...] on at&t gateway. [...]

     

       Not a very detailed description of anything.  What is it?

     

    > [...] follow directions [...]

     

       Which "directions"?

     

    > [...] never get to at&t login [...]

     

       When you do what?  Now that we know what does _not_ happen, perhaps
    you might reveal what _does_ happen?

     

    > [...] as shown on netgear instructions [...]

     

       Which "netgear instructions"?

     

    > [...] any suggestions

     

       A less useless problem description might help.  The non-psychics in
    your audience can't see your equipment, how it's connected, what you're
    doing, or what happens when you do it.

     

    > Model: R7000|AC1900 Smart WIFI Router

     

       Is that device involved in some way?  What are your devices?
    (Firmware versions?)  How are they connected?  (Hint: If a device has
    multiple Ethernet ports, then "connected to device" is not enough
    detail.)

     

       What are you trying to do?  Is there some actual problem which you
    are trying to solve?  What did you do?  What happened when you did it?