NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
drengfer
Dec 23, 2018Tutor
Disappointing network speeds using Netgear R6400 with ATT Fiber
I have ATT Fiber, delivered to my home network via an ATT gateway (Pace 5268AC). Speeds delivered by the Pace to computing equipment (using speedtest) approach gigabit levels, both wired and wireless...
- Dec 23, 2018
Again, I’d like to thanks folks for their constructive suggestions.
Apparently, ATT quite recently figured this out - it’s a problem with the Pace gateway (their term! I realize that the device is a modem/router). See this thread on the ATT forums: https://forums.att.com/t5/AT-T-Fiber-Equipment/PACE-11-1-0-531418-DMZ-Issue/m-p/5745153#M7940
Now, this only solves things for that particular Fiber configuration, but at least it’s a start. Hope this helps other folks.
(Apologize for the double post - I initially posted in the Nighthawk section before realizing that the post “belongs” here. Thanks, michaelkenward for cross-linking to avoid further duplication.)
michaelkenward
Dec 23, 2018Guru - Experienced User
drengfer wrote:
“Why? Better wireless coverage, or some other reason?”
Better security; more control over configuration; lack of confidence in ATT to keep device firmware updated; (presumably) better functionality (though that’s clearly not working out for me at this point). Setting up R6400 as an AP doesn’t really address this concerns.
Worse, it actually removes some of these controls:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
Not sure why ATT would choose a device that (apparently) can’t be configured as a bridge.
ATT is not alone in this. ISPs demand increasing control over things that we put on "their" networks. BT does the same in the UK. (Some even tried to ban third-party hardware from their networks, until the regulators kicked in.) This creates a market for simple modems that allow us to say goodbye to the junk that most ISPs like to foist on us.
Apart from that, you seem to have tried just about everything.
If it isn't too much hassle, you could try a simple experiment with the R6400 in AP mode, just to see if it helps. Save its router configuration first, then you can quickly recover the settings. If that does the trick, then persevering with the "bridge" approach might work.
drengfer
Dec 23, 2018Tutor
Again, I’d like to thanks folks for their constructive suggestions.
Apparently, ATT quite recently figured this out - it’s a problem with the Pace gateway (their term! I realize that the device is a modem/router). See this thread on the ATT forums: https://forums.att.com/t5/AT-T-Fiber-Equipment/PACE-11-1-0-531418-DMZ-Issue/m-p/5745153#M7940
Now, this only solves things for that particular Fiber configuration, but at least it’s a start. Hope this helps other folks.
(Apologize for the double post - I initially posted in the Nighthawk section before realizing that the post “belongs” here. Thanks, michaelkenward for cross-linking to avoid further duplication.)
- michaelkenwardDec 23, 2018Guru - Experienced User
Thanks for the report back, perhaps it will help fellow victims.
Apparently, ATT quite recently figured this out - it’s a problem with the Pace gateway (their term! I realize that the device is a modem/router).The "gateway" description sometimes denotes something more than a modem/router.
It can also include stuff like phones and/or "video and voice". So there may be other sockets on the back then the usual LAN/WAN holes. Not sure if that applies in this case.