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Forum Discussion
DNS>PROBE_FINISHED_NXDOMAIN error since latest update
Model R6400, firmware v1.0.1.74_1.0.48, Windows 10, ethernet connection Since I updated the firmware, I have been getting DNS_PROBE_FINISHED_NXDOMAIN errors when I open up browsers and go to webpage...
R6700v3 1.0.4.118_10.0.90 , same DNS issues.
Happens on multiple PC's and mobile devices.
This problem occurs on TWO R6700v3 routers on different locations and with multiple devices.
I have downgraded to the previous version 1.0.4.106_10.0.80 and it prectically fixes this but I still get those errors once in a while.
Hi mkx,
We are sorry for the inconvenience this has caused you. We would like to endorse you to NETGEAR Level 2 support team for callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (atleast 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
Hi Guys,
Were you all being contacted by our Support team already in regards to this issue with the latest firmware?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community Team
Hi Oliver,
Will there be a new firmware released soon to resolve the DNS fault in firmware v1.0.4.74?
It is evident from the many reports in the forum here, especially those from robjak that include precise technical information about the issue, that the cause of the DNS issue is a fault in the latest router firmware.
Based on the reports from other users of their time being wasted by the netgear support team I wouldn't really want to go through that. I hope a firmware update that fixes the issue will be released soon. Or if a special firmware release is needed to fix the mess for those that installed v1.0.4.74, please let me know about it!
In the meantime, we are surviving by setting DNS servers manually on our PCs. However this is clearly not a proper solution so we await a fix from Netgear, or will need to buy a new modem.
It appears that there is a new firmware out Version 1.0.4.120 and it was pushed for update to the router.
First impression is that the DNS works better, but I still get the unresolved page from time to time and the pages do load after a wait of a couple of seconds..
This issue was not fully fixed.
*R6700v3
- I didn't have patience to deal with this issue for over a month. I bought a new router. I probably should have kept the Netgear one but I was so disgusted, I threw it in the trash. It was 5 years old though, so it got plenty of use.
MKX,
DNS fixed FW has not yet been released. Hopefully in a few days.
