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Forum Discussion

AndyPitt's avatar
Nov 17, 2018
Solved

Download is slower than Upload

I'm using a NetGear WNDR4500v3 router Firmware Version V1.0.0.58 (I think this is the latest). My ISP gives me 100 X 100 mps service. Lately when using wireless 5G or 2.4 G I checked the speed using ...
  • AndyPitt's avatar
    AndyPitt
    Nov 20, 2018

    I wanted to update that I have resloved this issue. Even though it was not a Netgear router issue, I thought other users in the community could benefit. I have a Dell Inspiron 5559. By process of elimination, I concluded that the problem was with my machine not the router. I then searched the Dell support site and identified that a diagnostics program called Smartbytes could cause this issue. Note this program is not updated automatically thru any Dell updates. I updated it and my download speed increased to the level expected.