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Forum Discussion

jored's avatar
jored
Aspirant
Apr 16, 2016
Solved

Error 503 : Service Temporarily Unavailable

Hi All - 

 

I receive this "Error 503 : Service Temporarily Unavailable" message in all browsers when I try to reach a specific site through the router (wireless or wired).  When I bypass the router I can connect to the site no problem.  It's only with the one site that this happens.  Anything I can check on the router?  

 

Model:  WNDR3400v3

Firmware:  V1.0.1.4_1.0.52

 

Thanks.

Troubleshooting
  • jored's avatar
    jored
    May 07, 2016

    Hi.  I finally got around to resetting the router to factory settings, but the issue still exists when connecting through the router.  I'll connect to the site via mobile network when I need to.  

     

    I appreciate the assistance.

7 Replies

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Apr 18, 2016

    Hi jored

     

    Welcome to the community!

     

    Is this happening on all computers? What's the operating systems of the computers?

    How about if you use your mobile or tablet devices? What is the website?

    If you have YAC (Yet Another Cleaner) installed, kindly disable or uninstall it and see if you'll be able to access the website after.

    Another thing you can do is to clear your browser settings then retry to access the site.

    • jored's avatar
      jored
      Aspirant
      Apr 19, 2016

      Hi Elaine – Thanks for the help.  I'm still having the problem.  Below are responses to your questions.  

       

      1.  Is this happening on all computers? What's the operating systems of the computers?

      Yes.  It is happening on both computers.  They are running Windows 7 & 8.  Both computers can access the site if they are connected directly to the cable modem.

       

      2.  How about if you use your mobile or tablet devices? What is the website?

      I can reach the site from my phone over the mobile network, but not with the router's wifi connection.  The site is www.smbtraining.com.

       

      3.  If you have YAC (Yet Another Cleaner) installed, kindly disable or uninstall it and see if you'll be able to access the website after.

      This has never been installed.

       

      4.  Another thing you can do is to clear your browser settings then retry to access the site.

      I have cleared the settings, but I still receive the 503 message.

       

      Thanks.