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Forum Discussion
ballwai527
Jul 11, 2021Aspirant
Error on check internet speed with orbi
I have an orbi router from the second hand market, then i have asked netgear customer service to help changing the account from the previous owner to me, and registered a new account with my email. ...
ballwai527
Oct 16, 2021Aspirant
I had Dm you over almost two months, but I don’t get any reply from you….
Thanks
Thanks
michaelkenward
Oct 16, 2021Guru - Experienced User
Different Netgear moderators monitor different sections. This place is for General WiFi Routers (Non-Nighthawk and Non-Orbi). That excludes the Orbi device you list in your footer.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
That would also be a food place to seek advice from other users.