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Forum Discussion
dawulv
Aug 14, 2018Tutor
Ethernet Connection good but WiFi not working
Hi ladies and gents,
I've got a Netgear R6400 router that is about a year or so old (maybe 2). About 2 hours ago the internet went out and I thought it may be an issue with my provider. Well, a...
- Aug 14, 2018
I found the issue quickly upon reading the manual. It was a cat25 issue...
A bit of back story. Just after the internet went down, I observed my wife's cat walk from behind the TV. After finding the issue this is my determination...
Cat25 issue: My wife's 25lbs cat stepped on the router's 'wifi on/off' button and turned the wifi off. I held the wifi button and its now working. Thanks for the help!
antinode
Aug 14, 2018Guru
> I've got a Netgear R6400 router [...]
Hardware version (Plain/[v1], "v2", ...)? Firmware version?
> [...] the power, internet, and port 4 lights were on (P4 is the hard
> line for my PC).
What do the other LED indicators on the router indicate?
> Anyone have any idea why my ethernet is working but the wifi just went
> out suddenly?
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Read. Look for "Table 1. LED
and button descriptions". Did you press the "WiFi On/Off button with
LED"?