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sostupid's avatar
sostupid
Follower
Jul 13, 2021

ex6100v2 - conflict with primary router and extender

House network has "connect automatically" designation. When I try to log on, computer tries to connect to router that is out of range and I get a "not connected" message. If I keep cancelling house network, extender will kick in. Went to xfinity, as soon as they heard "Netgear" it wasn't their problem. I've tried cancelling out all networks listed, but can't do it with the house network. Can anyone help?

1 Reply

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Jul 14, 2021

    Hi sostupid,

     

    Welcome to NETGEAR Community!

     

    Thank you for reaching out. We are sorry but we were not able to get the exact issue that you are having. What this working before? What is the brand and model of your router? What is the wireless name of your extender? When did the issue start?
     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,

     

    Oliver

    Community Team