NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GreenBean94
Jul 10, 2021Aspirant
EX6120 ROUTER PASSWORD REJECTED
I am trying to setup the extender but everytime i go to connect to the extending connections it will not accept my router password. I have tried on different devices. I have factory reset and tried a...
GreenBean94
Jul 10, 2021Aspirant
The router is Vodafone.
Yeah I was using WPS. I tried via the Web setup but can't go any further as I need to be connected to the extended connection and can't as won't accept password.
Where is the installation assistant?
Yeah I was using WPS. I tried via the Web setup but can't go any further as I need to be connected to the extended connection and can't as won't accept password.
Where is the installation assistant?
plemans
Jul 10, 2021Guru - Experienced User
Factory reset the extender.
Push and hold reset for 7-15 seconds while its powered on.
Here's the video for how to use the installation assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
- GreenBean94Jul 10, 2021AspirantI did reset it but I didn't hold for as long so will try that.
Yeah I tried the installation assistant via Web but as I can't connect to the connection as won't accept password it won't work.- plemansJul 10, 2021Guru - Experienced UserWhat Vodafone router is it
- GreenBean94Jul 10, 2021AspirantI have managed to solve this.
I managed to connect via laptop by going through the device WPS. I then had to go to the settings and change the password for each of the extending connections and then it let me connect from other devices.