I just got a new modem from CenturyLink. Set it up ok. Gave it a new password. Re-booted the extender (EX6150v2) and that seems to be ok. BUT when I try to connect on my phone, it keeps telling me "incorrect password"! So, I re-booted both the new modemand the extender andd the same thing happens! I have tried the old, original password, the new password that I set up for the modem, the admin password from the modem, the Security Key from the new modem. I am not technically savy at all. But when I first got the extender a few years ago, I set it up with no problems. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks!glass-goddess

You can change the centurylink's ssid and password to whatever you prefer. https://www.centurylink.com/home/help/internet/modems-and-routers/wireless-setup/wireless-security.html you'd need to reinstall/change it on the extender and device after changing it though.

EX6150v2 - incorrect password | NETGEAR Communities

7 Replies

plemans
Guru
Dec 08, 2020
Factory reset the extender. Push and hold reset for 7-15 seconds while its powered on. The lights will change/flash when held long enough. The reinstall using the installation assistant and NOT WPS.
Wps can cause issues with isp supplied devices (crappy coding).
https://www.netgear.com/support/product/EX6150v2.aspx
- glass-goddess
  Tutor
  Dec 09, 2020
  HI
  
  Thanks for your reply. I'm still having problems.This is the third day trying to get it to work.
  
  To try to reinstall using the installation assistant... when I try to go thru the settings on my computer, and then go to "Show Available Networks", I get the 2 options for the extender. However, when I go to "Manage Known Networks", only the modem shows. I then tried to connect thru the "Show Available Networks", it asks for the Security Key, which I entered, and it says not connected. It does not give me the option of a netgear connection.
  
  Nothing accepts the new PW, except the modem.
  
  I rebooted the extender a few times, but no luck connecting w/WPS.
  
  Right now, the lights that are on the extender are:
  - Router Link - solid green
  -WPS LED - solid green (No other lights on except power.)
  
  Should I just bite the bullet and get a new extender?
  
  I have a Ring Security Sysyem that needs an extender, so that is not working right now. Should I buy the one that Ring sells?
  
  Should I move my router closer to the Ring system? Can the DSL connecter be plugged into ANY phone jack? Or is it now plugged in to a special one provided for a router? All this set up happened when we built my home in 2009.
  
  THANKS!!!!!!!
  - plemans
    Guru
    Dec 09, 2020
    take whatever device you're connecting to the extender and hardwire it in with the ethernet connection. Disable that device's wireless so it doesn't default back to the wireless connection during setup.
    then try setup using the installation assistant. This will ensure you're connected to the extender.
    you can factory reset it prior to setup (push and hold reset for 7-15 seconds while its powered on)

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EX6150v2 - incorrect password