NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
EX6400v2 - tried to update firm ware- now not working
I tried to update firmware thru the app and it stalled then it said failed. It then turned off and only blinks green. I have tried to force the firmware but no dice. is there anyway to exchange this ...
> [...] is there anyway to exchange this product for a new one? [...]
Look for "Contact Support", then "Replace my defective product".
> [...] I have tried to force the firmware but no dice. [...]
"tried to force" or "no dice" is not a useful problem description.
It does not say what you did. It does not say what happened when you
did it. As usual, showing actual actions (commands) with their actual
results (error messages, LED indicators, ...) can be more helpful than
vague descriptions or interpretations.
> Try these: [...]
Even if the Power indicator is flashing? Good luck with that.