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Forum Discussion
Maril
Nov 25, 2020Aspirant
EXT7000 no internet
I have been using the EXT7000 for a year and the past few days I can connect but without internet. I have completed the reset with no luck. Any suggestions what should I look for?
plemans
Nov 25, 2020Guru - Experienced User
What router are you installing it to?
What firmware is on it?
When you're installing it, are you using wps or the installation assistant?
Maril
Nov 26, 2020Aspirant
Hello, thank you for your reply. I'm connected to a virgin media hub 3.0 router and I am using the installation assistant.
- michaelkenwardNov 26, 2020Guru - Experienced User
What do the LEDs on the device look like?
Is it wired to the virgin media hub 3.0 router? Or is it a wifi link?
plemans also asked you about the firmware on your device.
I assume that you have the EX7000. Visit the support pages:
Support | NETGEAR
and feed in the actual model number and check the documentation for your hardware.
Check the troubleshooting section in the manual.
You may have done this already, but I can't tell from your message.You might get more help, and find earlier questions and answers about your hardware, in the appropriate section for your device. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities