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Forum Discussion

rikity's avatar
rikity
Aspirant
Apr 05, 2017
Solved

extremely slow donwnload

20 days out of warranty my download speeds have dropped to 3.04 mbps wirelessly. Upload is 11 mbps i have reset the router back to factory settings, disabled wmm and checked the mtu and still have t...
Troubleshooting
  • DexterJB's avatar
    DexterJB
    Apr 13, 2017

    Hi rikity,

     

    Please make sure you do a factory reset on the router after updating the firmware.

     

    Regards,

     

    Dexter

    Community Team

DexterJB's avatar
DexterJB
NETGEAR Moderator
Apr 12, 2017

Hi rikity,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

rikity's avatar
rikity
Aspirant
Apr 12, 2017

Yes still having the problem. I downloaded the frimware, plugged my laptop into the router with a cat5 and did everything just you described. When I clicked install a warning popped uo saying that I was installing the same firmware, did I want to proceed. I clicked yes and installed it. After the router initialized my download spped dropped to .15 mbps.  Any additional ideas?