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Forum Discussion
Foresthill
Apr 22, 2017Tutor
Factory reset after firmware upgrade
I have had my R6300 for over three years and have always installed firmware upgrades when they become available. I have always used the router itself to do the download and have NEVER done a reset t...
- Apr 22, 2017
Yeah, it's unfortunate that Netgear hasn't updated their configuration system to deal with this. Since a lot of consumer grade router firmware are derived from a common codebase, I would not be surprised if other vendors have the same problem. Not all do. I believe there is at least one that has bitten the bullet and fixed this problem.
Unfortunately, with Netgear you are stuck for now with doing the factory reset. Worse, you can't rely on the backup file to restore from because it will be based on the previous version, so it may be incompatible. There is a chance that you can get away without doing a reset if you don't use a feature that was subjected to the change. A lot of people take this chance. YMMV.
TheEther
Apr 22, 2017Guru
Yeah, it's unfortunate that Netgear hasn't updated their configuration system to deal with this. Since a lot of consumer grade router firmware are derived from a common codebase, I would not be surprised if other vendors have the same problem. Not all do. I believe there is at least one that has bitten the bullet and fixed this problem.
Unfortunately, with Netgear you are stuck for now with doing the factory reset. Worse, you can't rely on the backup file to restore from because it will be based on the previous version, so it may be incompatible. There is a chance that you can get away without doing a reset if you don't use a feature that was subjected to the change. A lot of people take this chance. YMMV.
michaelkenward
Apr 22, 2017Guru - Experienced User
TheEther wrote:
Worse, you can't rely on the backup file to restore from because it will be based on the previous version, so it may be incompatible.
This is an important caveat.
Netgear does advise a factory reset, but it often is not needed.
Don't do it unless you experience problems after the update.
Why can't Netgear move over to settings that you can export as an XML file? The it should be possible to restore that and it will leave untouched any new settings introduced by the firmware.
Or is that technical illiteracy on my part?
- TheEtherApr 22, 2017Guru
michaelkenward wrote:
Why can't Netgear move over to settings that you can export as an XML file? The it should be possible to restore that and it will leave untouched any new settings introduced by the firmware.
There's no reason other than time and money.
- ForesthillApr 22, 2017Tutor
So instead of spending their time and money they are saving their money and wasting our time?
Certainly they know what portions of the code they are messing with and which settings might be impacted. And how do they handle regession testing?
Someone at Netgear needs to put their "Big Boy" pants on and address this situation which IMHO shows a blatant disregard for their installed base of customers.
- michaelkenwardApr 22, 2017Guru - Experienced User
How do other modem/router makers handle this issue?
If they all take the Netgear approach then maybe there are technical problems.