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Forum Discussion
Solved
Failure Connection (Honeywell WIFI Thermostat)
Dear netgear community Orbi system Honeywell thermostat wifi Keep getting error code wrong PWord Searching the internet I found a bunch of netgear forum post about 2.4g. How the device your ...
- I can’t edit my first post to add the solution. No special characters can be used (SSID)
So some interesting information
- yesterday thermostat would join iPhone hotspot named “iPhone”
- today thermostat would not join SSId with & symbol in it.
- removed & and the thermostat connects.
I found this information below on the internet.
Honeywell thermostat invalid wifi password
If you’re receiving invalid wi-fi password error when you try to connect to Wi-Fi, please confirm the following:
No special characters have been used in your WiFi network name (SSID) – reset and rename it if necessary.
I added a photo as in some posts people say buttons exist to turn off ssd
but in my CP nothing exists
well keep posting updates
Some have luck with turning down the 5ghz broadcast strength and then disconnecting/reconnecting.
Have you tried this?
- Thank you
I did so some research and did find someone saying to turn down the 5g to 25% and unplugging any satellite units
Pretty crazy what extent someone has to go to for a internet of things device.
Obviously very poor design and planning on Honeywell’s part.- Ok
So I unplugged the two satellites so only the router is present.
Turned down 5g to 25%
Connected phone to 2.4g and verified it on or I app that phone was 2.4g
Attempted thermostat failed and PW is cut and pasted so no errors.
Going to call Honeywell tomorrow and see what they have to say. This is seriously BS going to return the piece of junk if they have no good resolutions.
Hope to see a proper netgear response- I do recall reading a forum post about another user trouble shooting the issue.
And he said the thermostat would join his cell hotspot.
I tried this and it worked first try
So 100% it’s a netgear orbi issue can’t recall if any of the other posts had resolved conclusions??
Would really appreciate a netgear solution for this. As it’s clearly a netgear issue.