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Forum Discussion
Solved
False "Not Connected"
Windows 7 Ultimate SP1 x64
Netgear router WNDR3400v3
Router firmware version: V1.0.1.42_1.0.68
Router GUI version: V1.0.1.24_2.1.28.1
When I logged in to the GUI to update the firmware, I noticed that the status was "Not Connected". Having just downloaded the ZIP file of the firmware, I knew that was not true.
I installed the new firmware, which involved an automatic reboot of the router. The status remained "Not Connected". However, an application that uses the Internet showed a good connection. I manually disconnected my PC from the router and reconnected. I still get "Not Connected". However, I am posting this through a connection via that router.
Also, the indicator lights on both the router and my non-Netgear modem both indicate I am indeed connected. The router is only one year old.
SOLVED.
I logged onto the Netgear GUI and went to [Advanced > Setup Wizard]. I seletected the Yes radio button and then the Next button. When requested for a new password, I entered my existing (not default) password. When that process finished, the Interent status was Good. I finished by saving my settings.
Yes, my modem is old, 5 years old; but it still works fast enough for me. And my router is relatively new, only 1 year old. Until one of them dies, I do not see a need to replace either of them.
8 Replies
I shut down my PC, powered-off the router, and then powered-off my modem. I waited about a minute and then reversed that. I still get "Not Connected".
I then logged onto the router's GUI. At [Basic > Internet}, I selected the Test button. I got "Success". The log at [Advanced > Administration > Logs] says that I am connected.
While I am indeed connected and having no problems using the Internet, I am concerned that there appears to be a problem with my router.
