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Retired_Member's avatar
Retired_Member
Mar 08, 2021

firmware download failure

I have a netgear D6220 and there is a firmware upgrade but it will not upgrade!!! i am using an ethernet cable to do this upgrade it gets all the way to the end and the router reboots! so frustrating. I have downloaded it manually but cant upgrade it. any clue how i can do this????

1 Reply

  • > I have a netgear D6220 [...]

     

       Firmware version?

     

    > [...] there is a firmware upgrade [...]

     

       Says who?  Which?

     

    > [...] it will not upgrade!!! [...]

     

       "will not" is not a useful problem description.  It does not say what
    you did.  It does not say what happened when you did it.  As usual,
    showing actual actions (commands) with their actual results (error
    messages, LED indicators, ...) can be more helpful than vague
    descriptions or interpretations.

     

    > [...] I have downloaded it manually [...]

     

       "it"?  You "have downloaded" _what_ "manually"?  And then you did
    what with it?


    > [...] any clue how i can do this????

     

       Visit http://netgear.com/support , put in your model number, and look
    for Downloads. (For older versions, under Firmware and Software
    Downloads, look for "View Previous Versions".)  Find the kit(s).
    Download the kit(s) you want.  Read the "Release Notes" file for
    instructions.  (In the User Manual, look for "firmware", and,
    especially, for a topic like "Manually Upload Firmware to the Router".)
    When that fails because of a deficient User Manual, try:

     

          https://kb.netgear.com/23960