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Firmware Update DGN2200 - How? Is the communication authentic?
Hi NETGEAR Community, I wonder if someone can help. I received an unexpected email from NETGEAR Security advising of a firmware update. When I log in, under Advanced, Administration & the Router Up...
PennieL wrote:
the steps referred to didn’t match what I saw on my screen when I tried to follow them.Some of these old devices have release notes that are out of date. (I've passed this on to Netgear's minders.)
The instructions predate changes to the browser interface that gets you into the hardware's settings. So, if you already have newer firmware on your device, you can safely ignore what the release notes say.
Instead you would do better to get the manual and follow its instructions.
Or use the following that comes from the instructions for a different device:
- To log in to the router type http://www.routerlogin.net into your web browser address bar (such as Internet Explorer or Google Chrome).
- Click ADVANCED tab >Administration > Firmware Upgrade.
- Click Browse and find the file you just downloaded.
- Click Upload. Do not interrupt the upgrade during this step.
> Firmware Update DGN2200 - How?
There's more than one hardware variant of the DGN2200. Does yours
have a "vX" suffix on the model number on the product label? What's
your current firmware version?
> Is the communication authentic?
I can't see your e-mail message (especially the headers) from here,
so I know nothing about what you got, but Netgear did broadcast some
notices a while ago.
> [...] the Firmware Assistant [...]
Visit http://netgear.com/support , put in your (actual) model number,
and look for Documentation. Get the User Manual. Look for "Manually
Check for Firmware Upgrades". While you're in the neighborhod, firmware
Downloads are not far from Documentation. The Release Notes file in a
firmware kit should include installation instructions, too.