NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Hammerhead11111
Oct 06, 2017Tutor
Firmware update email wndr 4500
I got a email today to update my firmware on my wndr4500 for security reasons. After the update the Router no longer functions. I cant even login to it to it to downgrade the firmware. This update ha...
- Oct 06, 2017
Thats not waht I was told. While holding in the rest button then power on ur router lights will blink. It worked for me. I did a lot of research on this problem. My router had a blinking greeen power light. This indicates a curupt firmware issue. I found a fix this is what I did.
change ipv4 ip use the following ip 192.168.1.2
download tftp2
Enter 198.162.1.1 for server
pasword for router =password
Browse to ur path where the firmware u want to use is located.
Click update.I was able to do this and fix my wndr4500. Im I happy I had to do extra work to fix this not at all
Hammerhead11111
Oct 06, 2017Tutor
I have done everything I know how to gain acess to the router after this firmware update.
1. tride to get in using 192.168.1.1 and 0.1
2. Reset the router to factory def.
light status is
power green
internet is amber
port is green
I pinged 198.162.1.1 and 01. I got no responce for the router.
Logical conclusion the firware made my router useless. Im begining to think Netgear did this on purpose s owe would have to buy another. What they failed to relaize Im not ever buying another Netgear product. Theres plenty of other solid companys to choose from. You dont need to spend 50$ to get soem help.
michaelkenward
Oct 06, 2017Guru - Experienced User
Tried checking the IP address with ipconfig? Routers don't always pick the default.
Have you restarted the whole network, including the modem, in the right order?
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
- Hammerhead11111Oct 06, 2017Tutor
Yes multiple times. Im pretty good configuring my network. I can normally figure out when I run into issues. After this last update the router no longer works properly. If you connect ur router directly to ur PC u should be able to login to it with 198.162.1.1 or the web adrees routerlogin. Ping will aslo tell u the ip its using.
2.4/5ghz led light will not turn on
Can not ping the router to find what its ip is.
I already purchased a new router. Netgear lost me as a cutomer and respect for doing a release that can have such dire results. .
- michaelkenwardOct 06, 2017Guru - Experienced User
Forgive me, I do not speak gibberish, so I find it hard to read what you are saying.
So, let's narrow it down.
Hammerhead11111 wrote:
Yes multiple times.
What, multiple times? Hardware reset?
If you connect ur router directly to ur PC u should be able to login to it with 198.162.1.1 or the web adrees routerlogin. Ping will aslo tell u the ip its using.Several problems in there. The addresses 198.162.1.1 and routerlogin are not the only possibilities.
Ping will not tell you the IP address.
I suggested using ipconfig to get the IP address, an easy one for someone pretty good at configuring a network. That might have revealed the correct ip address for the router.
But you have now moved on to a different brand. One warning, though, many router makers use the same approaches to accessing their hardware. Hope you never hit problems there too.
- Hammerhead11111Oct 06, 2017Tutor
Thats not waht I was told. While holding in the rest button then power on ur router lights will blink. It worked for me. I did a lot of research on this problem. My router had a blinking greeen power light. This indicates a curupt firmware issue. I found a fix this is what I did.
change ipv4 ip use the following ip 192.168.1.2
download tftp2
Enter 198.162.1.1 for server
pasword for router =password
Browse to ur path where the firmware u want to use is located.
Click update.I was able to do this and fix my wndr4500. Im I happy I had to do extra work to fix this not at all