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Firmware update email
I received an email to update my firmware. When I went into the Admin section of my Netgear Genie to check for new firmware there was no firmware available. I would suggest to anyone who use the Ne...
All firmware updates can also be seen and downloaded from our support site.
Once you have selected your exact model number then click on "Downloads", scroll a little bit to look at the "Firmware and Software Downloads list".
What's the firmware version installed on your router?
In some cases this happens, because engineers needed to update the linked firmware from the download page and sometimes linking the new firmware may take some time to get updated.
In other words, you may also want to verify the firmware from the support site.
Hi Elaine
My current firmware is V1.0.1.20_10.0.32. The new update is V1.0.1.22.
I would think a better protocol would be to have updates immediately available for the firmware to auto recognize that an update exists rather than email notification. But then, that's something for Netgear to decide.
As an FYI update to my concern, my router's internal auto update feature did "sense" the availability of an updated firmware yesterday. I didn't have to download the firmware myself. Now all is well in the world of Netgear!
I can understand the importance of keeping the routers firmware up to date but the community seems to come alive with questions about the e-mails some of which if I received them with their links I would not even try to use or download.
I trust the Netgear support web site but others from what I have seen posted about changes and wanting to sale services I just not sure it is working the way Netgear may have wanted.