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Forum Discussion
fourdoor2041
Jun 21, 2017Aspirant
Firmware update email
I received an email to update my firmware. When I went into the Admin section of my Netgear Genie to check for new firmware there was no firmware available. I would suggest to anyone who use the Ne...
- Jun 22, 2017
All firmware updates can also be seen and downloaded from our support site.
Once you have selected your exact model number then click on "Downloads", scroll a little bit to look at the "Firmware and Software Downloads list".
StanLenci
Jun 23, 2017Aspirant
Hi Elaine
My current firmware is V1.0.1.20_10.0.32. The new update is V1.0.1.22.
I would think a better protocol would be to have updates immediately available for the firmware to auto recognize that an update exists rather than email notification. But then, that's something for Netgear to decide.
StanLenci
Jun 24, 2017Aspirant
As an FYI update to my concern, my router's internal auto update feature did "sense" the availability of an updated firmware yesterday. I didn't have to download the firmware myself. Now all is well in the world of Netgear!
- William10aJun 25, 2017Master
I can understand the importance of keeping the routers firmware up to date but the community seems to come alive with questions about the e-mails some of which if I received them with their links I would not even try to use or download.
I trust the Netgear support web site but others from what I have seen posted about changes and wanting to sale services I just not sure it is working the way Netgear may have wanted.
- TheEtherJun 25, 2017Guru
It's probably scammers using the opportunity to phish. It's best to avoid clicking on links in emails.
- William10aJun 25, 2017Master
That's why I like to use a virtual box to limit any damage to the main os of the computer that the virtual box is running in and you can redo it on a usb flash drive.