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Firmware update email
I received an email to update my firmware. When I went into the Admin section of my Netgear Genie to check for new firmware there was no firmware available. I would suggest to anyone who use the Ne...
All firmware updates can also be seen and downloaded from our support site.
Once you have selected your exact model number then click on "Downloads", scroll a little bit to look at the "Firmware and Software Downloads list".
I tried to follow the directions for this firmware upgrade but ran into an issue when asked "the server....is asking for your user name and password". I don't know what password they are referring to and there is no "forgot password" option. Can't move forward with the upgrade. Can someone point me in the right direction? Thanks.
You are not doing anything wrong it is Netgear issue they were having try now it should be fixed by now.
Thanks for your response William10A. Unfortunately, the issue is still there. Will try again tomorrow,
If you have firefox internet explore it may work I get on to netgear's with firefox when microsoft internet explore fail to work.