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Forum Discussion
Firmware update
My Netgear R6260 AC1600 is prompting for a firmware update. Currently it is using V1.1.0.66_1.0.1 Acording to the Netgear downloads page V1.1.0.64 is still the latest version. I asked about this and...
I'm in exactly the same situation and I don't know what to do about it either. I updated the firmware using the upgrade assistant a couple of times in the past and the process completed normally each time. This warning has certainly made me think twice though. Firmware v1.1.0.66 is working perfectly so I don't want to risk turning my router into a brick, just because there's a message telling me that I should be running v1.1.0.76. I don't use Funjsq so I'm not sure that there would be any benefit in my case
Hi,
Good day!Welcome to NETGEAR Community!
First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Does anyone still have this issue wherein you are unable to update the firmware to the latest?
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community TeamHi There,
I've postponed this update pending further advice from Netgear. I cannot risk disabling my router because I need Internet access for my work. This is now a critical requirement due to a change in working practice caused by our second national lockdown (UK). In-order to proceed with the update, I would need to purchase another router to have as a contingency.
Your advice on this matter would be much appreciated.
Many thanks,
Robin.
Hi RoibLK,
Thank you for your response. Upon checking on our system, this issue has not been raised to our system yet although a couple of posts has been posted the Support didn't any similar cases. There are a lot of factors that may have caused this to happen. Now in your case or our case today, having Internet access is a vital thing to have because most of us work from home. It is up to you if you don't want to update the firmware for now until you have an extra router. Here's what we can recommend though for now, disable the Remote Management, change the router's admin password and make sure do not give it to anybody for security purposes. If you have guests at home, use the Guest Network of the router.
Please do not hesitate to let me know if you need further assistance.
Regards,
Oliver
Community TeamHi Oliver,
Thanks for your helpful reply.
I have had no problems whatsoever installing any of the previous router updates so hearing that other people had experienced serious issues came as a surprise to me. However, there is a notification from Netgear that comes with the update, with instructions that must be followed to avoid 'bricking the router'. I've never seen such a notification before so I assume that Netgear must have been aware that the potential exists for these issues to occur.
My router is working perfectly at the moment so I think I will hang on for a while longer, before applying the update. For my router, Remote Management has always been disabled, I changed the admin password on first use and I've configured the guest network for use by any invited visitors who are not part of my immediate family.
Thanks again,
Robin.
