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Solved
Firmware V1.0.1.20_1.0.16 and Gene Access Stopped Working
This morning I upgraded my router to the latest firmware, V1.0.1.20_1.0.16. This afternoon I tried to access the router page and it's no longer acting like it did. When I try to use the Genie appli...
Yup. It is a pain. Screen grabs can help. (Alt+PrintScreen)
Here's how I go about it:
- save (backup) settings
- flash firmware
If that works and you see no problems, great. If not, and something doesn't work,you may have to reset the device to the default settings:
- set to factory settings
- retrieve settings from backup
If that works and you see no problems, problem fixed! If not:
- set to factory settings.
- reconfigure everything
If that fails, then I fear that you may have to flash back to earlier firmware.
Did you "factory reset" after the firmware update?
This isn't always needed but it is the first thing to try if you have post-flash issues.
Sometimes new firmware changes things that are not compatible with the older configuration.
I didn't do the factory reset. While it's something I could try, it's not something I would look forward to since I've setup this router over the last year and it's working great, at least it was. Resetting means I have to remember all the configuration changes that I made and remake. Sounds like a weekend job to me.
Yup. It is a pain. Screen grabs can help. (Alt+PrintScreen)
Here's how I go about it:
- save (backup) settings
- flash firmware
If that works and you see no problems, great. If not, and something doesn't work,you may have to reset the device to the default settings:
- set to factory settings
- retrieve settings from backup
If that works and you see no problems, problem fixed! If not:
- set to factory settings.
- reconfigure everything
If that fails, then I fear that you may have to flash back to earlier firmware.