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Forum Discussion

bbbbbobber's avatar
bbbbbobber
Aspirant
Nov 18, 2018
Solved

firmware version discrepancies

I'm logged on to the router, preparing to set up a VPN soon, and went to Advanced and the only version I can find is for Cable Information. It shows a version of V1.01.26. I'm hoping to get the route...
Firmware
  • michaelkenward's avatar
    michaelkenward
    Nov 18, 2018
    bbbbbobber wrote:

    so the R6220 that I have is both a modem and a router.

     

    In that case, it is not a R6220.

     

    R = Router

    C = Cable modem/router

    D = DSL modem/router

     

    You have a C6220

     

    There is support for this device at the end of this link:

     

    >>>C6220 | Product | Support | NETGEAR<<<

     

    You can ignore the firmware on this device. It is beyond your control.

     

    The 1.1.0.80 is for the R6220.

     

     

bbbbbobber's avatar
bbbbbobber
Aspirant
Nov 18, 2018

Thanks again for your help. I have a solitary device for my internet connection. It's totally wireless (no firewire) to my desktop, my laptop and my iPhone. The user manual identifies it as AC1200 WiFi Cable Modem Router Model C6220. The version # appears in two places in Network Genie's display, once inside the Cable Information box, and again in the upper right corner of the display just beneath the 'LOGOUT' purple button it reads

Firmware Version

V1.01.26

so the R6220 that I have is both a modem and a router.

I may have erred when I identified my R6220 as V2, I cannot find that anywhere in my documentation.

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Nov 18, 2018
bbbbbobber wrote:

so the R6220 that I have is both a modem and a router.

 

In that case, it is not a R6220.

 

R = Router

C = Cable modem/router

D = DSL modem/router

 

You have a C6220

 

There is support for this device at the end of this link:

 

>>>C6220 | Product | Support | NETGEAR<<<

 

You can ignore the firmware on this device. It is beyond your control.

 

The 1.1.0.80 is for the R6220.

 

 

  • bbbbbobber's avatar
    bbbbbobber
    Aspirant
    Nov 18, 2018

    Thanks very much for your support. I just got to the same place. My bad for mis-identifying the model. It turns out that the ISP ships these down when necessary. It's just very challenging (obviously) to learn that when you're using the wrong model number. I'm straight now-thanks again and keep up your great support.