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Forum Discussion

eldiener's avatar
Oct 28, 2019
Solved

Firmware version inconsistency

Running the Netgear Genie web application when I check for a later firmware version with Advanced | Administration | Router Update I am told that I have the latest firmware. The firmware that is show...
  • antinode's avatar
    Oct 28, 2019

    > [...] The firmware that is showing in the web aplication for my router
    > is "V1.0.3.6_1.0.63CH". [...]

     

       That"CH" means that you have special ISP-specific (Charter/Spectrum)
    firmware, not the general Netgear firmware.

     

    > [...] Can anybody clear up why [...]

     

       You don't have an ordinary R6300v2; yours is special.  There have
    been some discussions of how to load ordinary firmware onto a device
    which currently runs ISP-specific firmware ("CH" or "SH"), with mixed
    results.  See, for example:

     

          https://community.netgear.com/t5/x/x/m-p/1543374

     

       A Web or forum search for your current firmware version should find
    others.