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Forum Discussion
dsteelman
Apr 06, 2022Aspirant
firmware
I have a Netgear 6220 router. I have Netgear Genie on my desktop and I have Nighthawk on my phone. I've done firmware updates before, but I can't get the latest update for this router to work. Using ...
- Apr 06, 2022
The Genie app is no longer being developed on so it's usefulness is being phased out. So Genie may or may not work well.
For doing any FW updates, the use of a wired PC and web browser is recommended and preferred.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
dsteelman
Apr 06, 2022Aspirant
That worked.....Thank you so much. Any explanation or link to an explanation about why switching browsers was necessary?
FURRYe38
Apr 06, 2022Guru - Experienced User
The Genie app is no longer being developed on so it's usefulness is being phased out. So Genie may or may not work well.
For doing any FW updates, the use of a wired PC and web browser is recommended and preferred.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡