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Forum Discussion
ddspike
Jul 15, 2021Aspirant
firnware
went to websight downloaded update for firmware kicks out my internet
ddspike
Jul 23, 2021Aspirant
have it reset button and unplugednetgear more then once to get it back no wifi conection has to be reconect thru service talked to netgear tech they say need virus program that they sell which is not true.useing windows 10 ie should not be kicking out my wiki. meaning your rotor will not conect as everything is good to my netgear r6400 but it stops there so it is with netgear i have problems with not my internet service. third time i have responded to quistions no response on any of them expect to hear something this time.trying to down load latest firmawear form netgear site useing genie. only pc. nothiing hard wired anything wireless will not connect need to reboot more then once to get it back. have pushed resrt button and un plugged it.what more do you need sent site i was using for download and what i was dowloading in note before
antinode
Jul 23, 2021Guru
Let's eat kids.
Let's eat, kids.
Punctuation saves lives.
Capitalization is helpful, too.
> [...] talked to netgear tech they say need virus program that they
sell which is not true. [...]
Probably not Netgear. How, exactly, did you contact that "netgear
tech"? Web search for a scam phone number?
http://support.netgear.com/ ?
> [...] what more do you need[?]
A clear (readable) description of your equipment, what you're doing,
and what happens when you do it might be a good start.
- ddspikeJul 23, 2021Aspirant
netgear website and yes it was netgear
- antinodeJul 24, 2021Guru
> netgear website and yes it was netgear
_Which_ "netgear website"?
> [...] yes it was netgear"
"it"? Says who?
Have you considered providing some useful information in a readable
form? - michaelkenwardJul 24, 2021Guru - Experienced User
ddspike wrote:
netgear website and yes it was netgear
Not if they tried to sell you AV software.
Just because a site has Netgear logos on it, does not mean that it was Netgear.
You may have heard of scams, where crooks set up fake sites that look like a real bank. Believe it or not, crooks do the same thing with other stuff: they set up fake support sites to try to get you to give them money.
- ddspikeJul 24, 2021Aspirant
yes i know what do you have to say about your firmware kicking out my wifi this was from a site you told me to go to