NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HoTo
Jun 27, 2016Aspirant
Frequent ping spikes on wifi
Hello, I'm getting a lot of spikes when trying to ping my router, on wifi. Without an usb adapter, I'm getting about 5 replies in a row with over 100ms very often, before it goes down to < 1 again......
- Jul 27, 2016
SOLUTION: After buying a new router, I was still having frequent ping spikes! With more investigation, I figured out my Intel AC-7260 Wifi card is actually the problem here... Yes the new router dramatically improved my signal, escpecially on the 2.4Ghz band, but the spikes were the same! The reason I find this so strange is that I was having spikes on another device I also tested (but that one apparently also had a flawed card haha), and since my USB Adapter didnt improve it...
So with some windows wifi settings that I found online I've managed to keep the spikes to only one at the time, instead of clusters of 3-6 packages of high delay. Sorry for the trouble, people who tried to help me!
HoTo
Jun 30, 2016Aspirant
Crowded 2.4GHz band? Well, ONE other device being close to the router is enough to make the 2.4GHz wifi completely useless... 50% connection lost, 50% 2Mb/s speed... I've told my family members to use the 5GHz band now, which is pretty okay if you're fine with medium connection and some ping spikes, while I stay on 2.4GHz alone. I still have to use the WIFI USB Adapter, and only be logged onto "Wifi 2" with 2.4GHz, and I'm actually able to keep the ping spikes pretty low...
I know how stupid it can be with random people on the internet complaining about a product where they probably just messed something up, but I'm pretty sure I've tried everything that a normal customer is supposed to try, and it seems to me like the router is just bad. Unless the airtime fairness that for some reason is impossible to disable (probably bad programming) just gives all the bandwidth to the closest device...
VE6CGX
Jun 30, 2016Master
Mostly gamers talk about ping spikes, being not a gamer, ping spike does mean much to me. I'd rather concern with steady average throughput than a ping time measured in milliseconds. Also keep in mind communication is 2 way affiar. Transmitting and receiving. TX side can be culprit or RX side could be. Also if you don't how about download and use wireless surveying/analyzing utility such as inSSIDer or Acrylic? You live way out in the acerage or somewhere even 2.4GHz band is quiet? Think adjacent channel interference.
- Retired_MemberJun 30, 2016
2.4 mode should be set no higher than 289 or in some cases 54 if your seeing spikes While pinging gateway. Pinging a gaming site means nothing, delays or spikes are caused by numerous things other than the router. Also responding to ping traffic is a low priority anyway.
- HoToJun 30, 2016Aspirant
"Hello, I'm getting a lot of spikes when trying to ping my router"
Also playing while pinging, I notice the choppy animations as the same time as those spikes occur.
- VE6CGXJun 30, 2016Master
Ping spikes pinging own router is hard to believe. Which band? Do you use any WiFi analyzer utility such as inSSIDer or Acrylic?
If not, download one and running this to survey your neighborhood WiFi situation, try to select best channel with minimal interference.
Also read your own wireless signal strength in dbm. (The higher the number the weaker the signal) Ideally this number should be 60
and less. Higher than 60 means signal is getting too weak causing drop in speed affecting signal quality. Ping time is not the only factor determining connection quality(issues). What speed you supposes to get from your ISP? Is it always consistent throughout the day and week, I mean always. Isn't there and ups and downs fluctuation at certain times?