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Forum Discussion
MrPockety
May 05, 2017Follower
Frequent ping spikes on wifi
its happens randomly sometime just once a day sometime 1000 times a day to the point most games are unplayable its really random even how high the spike is sometimes it 200 other times its like 500+ i dont no whats wrong with my router and i no its the router ive hard wired my computer and everything is fine but its way 2 far away to keep my computer hard wired and ive also tried resetting my modem then my router and it did help so plz if anyone has a fix for this that would be great
Hi MrPockety,
1. Please try connecting your PC straight to the modem and check if the issue persists.
2. Does the issue affect all your devices (wired and wireless)?
3. You can try changing the MTU. Check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team
2 Replies
- DexterJBNETGEAR Moderator
Hi MrPockety,
1. Please try connecting your PC straight to the modem and check if the issue persists.
2. Does the issue affect all your devices (wired and wireless)?
3. You can try changing the MTU. Check the links below for the steps.
http://kb.netgear.com/app/answers/detail/a_id/19863
http://kb.netgear.com/app/answers/detail/a_id/25675
Regards,
Dexter
Community Team